Privacy Policy

Last Updated: January 15, 2025

1. Information We Collect

We collect information about you in various ways when you interact with our website and services.

1.1 Personal Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

• Fill in forms on our website, such as contact forms or newsletter subscriptions
• Register for our services
• Request information about our services
• Participate in surveys or promotions
• Contact us by email, phone, or other means

This information may include:

• Personal identifiers (name, email address, postal address, phone number)
• Communication preferences
• Information about your care needs or those of your family members
• Financial information if you engage our services

1.2 Information We Collect Automatically

When you visit our website, our servers may automatically log the following information:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages you visit
• Time and date of your visit
• Time spent on pages
• Other statistics

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. For more detailed information about how we use cookies, please see our Cookie Policy.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and fulfill your requests for information or services
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about our services, offers, promotions, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with our legal obligations
• Protect the rights, privacy, safety, or property of Unmewsopra, you, or others

3. Legal Basis for Processing Personal Information (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information concerned and the context in which we collect it.

We may process your personal information because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and not overridden by your rights
• We need to comply with legal obligations

4. Sharing Your Information

We may share information we collect in the following circumstances:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as:

• Payment processing
• Data analysis
• Email delivery
• Hosting services
• Customer service

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information with your consent or at your direction.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You have the right to request copies of your personal information.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Restriction of processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Object to processing: You have the right to object to our processing of your personal information, under certain conditions.
• Data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

8. Children's Privacy

Our website and services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By post: Data Protection Officer
  Unmewsopra
  123 Elder Care Lane
  London, SW1A 1AA
  United Kingdom
• By phone: +44 (0) 20 7946 0123

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact the UK Information Commissioner's Office (ICO) at https://ico.org.uk.